2025

State of Leave and Accommodations

Presented by AbsenceSoft

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2025 report titleTitle background

Understanding Both Employer and Employee Experiences

In this report, we surveyed four groups of 600 people (2,400 respondents) to understand how the landscape of leave and accommodations is evolving. Two groups were comprised of employees who had recently requested a leave of absence or accommodation. The second two groups were HR and People Ops leaders at large and enterprise organizations.

By looking at trends being reported by leaders, and experiences of the employees themselves, we get a holistic picture from both perspectives to inform our analysis.

Key Challenges for HR Managers in 2024

What have been your top challenges
during the past 12 months?

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57%Recruiting the
right talent
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35%Managing hybrid or
remote employees
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54%Employee stress
and burnout
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31%Providing a positive
employee experience
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52%Retaining valuable
employees
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24%Return to office
mandates
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41%Employee health
and well-being

Want to know how these challenges have shifted from 2023? Download the full report >

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Leave Requests Continue to Rise

The majority of employers report an increase in leave requests for the third year in a row. Of those that reported an increase in requests, 53% received 21% or more requests than last year. HR teams must find ways to manage more leave requests in an increasingly complex landscape of federal, state, and local leave benefits.

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Want to know the #1 requested accommodation? Download the full report >

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Accommodations Requests are Also Up

Another trend that continued year-over-year is an increase in requests for accommodations. The majority of HR managers we surveyed (60%) reported an increase in requests. Of those who saw an increase, 62% saw requests rise by 21% or more.

Accomodation Rise
Accomodation Rise 2

Want to know the top leave benefits employers are adding? Download the full report >

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Mental Health Continues to Be a Top Driver of Requests for Both Leave and Accommodations

Leave percent change
Leave request change

Want to know the top challenges employers face when managing leave
and accommodations? Download the full report >

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The Quality of Leave Experiences Impact Loyalty, Motivation, and Retention

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Leave request change

What makes an employee feel they had good or bad leave experience?
Download our full report to find out >

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Accommodations Experiences Have a Big Impact on Morale and Productivity

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Leave request change

What makes an employee feel they had good or bad accommodations experience?
Download our full report to find out >

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Employees Want Modern, Streamlined Experiences

In our survey, we gave the respondents an opportunity to share their experiences with their leave of absence and job accommodations. A commonly-included piece of feedback was an appreciation of modern, digital processes, as well as significant challenges with manual processes.

Bad Experiences
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    It would have been nice to handle my leave online and not over the phone.

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    I think the leave process would be easier if I could apply from anywhere. Then you could get your leave status more easily with mobile notifications.

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    I wish the request process could be clearer and easier to apply.

Good Experiences
  • thumbs up

    It was simple and worry-free. I was also able to submit all the documentation and observe my leave progress for the duration online.

  • thumbs up

    I think my company's online portal was very useful.

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    It couldn't have gone more smoothly. Once I put in the request, everything was handled within an hour, and I felt respected and valued.

If you want to learn how AbsenceSoft can help you meet your HR goals with modern, streamlined leave and accommodations management, schedule a demo today.

Want to read more self-reported anecdotes from employees about their leave and
accommodations experiences? Download our full report to find out >

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