SAN FRANCISCO, CA and Golden, CO – April 15, 2025 – EIS, provider of the cloud-native SaaS core platform OneSuite™ and an expanding portfolio of modular digital applications engineered to integrate with any core system, today announces the launch of AbsenceLink, a groundbreaking solution powered by AbsenceSoft, designed to unify and modernize disability and leave management for insurance carriers and their employer clients.
Disability and leave management remain one of the most complex administrative functions for insurers and employers, requiring coordination across fragmented systems, evolving regulatory landscapes, and rising employee expectations. AbsenceLink simplifies this challenge by unifying disability and leave into a single, streamlined case view, supported by built-in compliance logic and end-to-end automation. Delivered through a modular, API-first architecture, the solution integrates seamlessly with any insurance platform, reducing manual workload for HR teams, improving operational efficiency for carriers, and enhancing the leave experience for employees.
“When an employee is already ill or injured is not the time to add a complex process that requires a lot of their effort,” said Tom Scales, Principal Analyst, Celent. “Finding simple ways to link the claim to the absence and combining it with an easy-to-understand process lets an employer provide a better experience.”
Powered by AbsenceSoft, a recognized leader in employer-focused absence management, AbsenceLink combines deep domain expertise with EIS’s next-generation MACH-based infrastructure. This collaboration brings together the best of both worlds, AbsenceSoft’s Compliance Engine™ and experience with employer workflows, and EIS’s strength in carrier-grade platforms and ecosystem integration. The result is a purpose-built solution that bridges longstanding gaps between insurers and employers and delivers a unified approach to absence that works for every stakeholder.
“The market has consistently told us that existing leave solutions often overlook the real-world needs of employers,” said Seth Turner, Founder and Senior Advisor at AbsenceSoft. “Carriers have asked us to enter this space because the status quo focuses too much on internal processes and not enough on delivering a great experience to employers and their employees. This partnership with EIS enables us to focus on our core strengths and deliver a unified solution that truly meets the needs of the market.”
Key Features of AbsenceLink:
- Integration Flexibility: Seamless integration capability with any claims solution, accommodating specific employer and insurer preferences.
- Integrated Leave & Disability Claims: Single-case view for unified processing and better decision-making.
- Single Employee View of Absence: Event-based case management can handle multiple claims emanating from a single event including disability & leave to supplemental benefits and life.
- Automated Compliance: Real-time tracking aligned with federal, state, and local regulations powered by the AbsenceSoft Compliance Engine™ (ACE).
- Ecosystem Connectivity: Cloud-native and API-driven for seamless integration with payroll, enrollment and HR systems.
- Enhanced Employee Experience: Intuitive self-service tools providing employees with real-time status updates and reduced reliance on HR and claims specialists.
- Predictive Insights: Data analytics and forecasting tools for smarter staffing and operational planning.
The launch of AbsenceLink positions EIS as a leader in solving one of the most pressing administrative and compliance challenges facing today’s insurers and employers.
“This launch marks a pivotal moment in our mission to redefine the future of absence and disability management,” added Mike Dwyer, CTO, at EIS. “AbsenceLink enhances our OneSuite platform by introducing critical functionalities tailored to the evolving requirements of today’s carriers and employers in managing absence and leave. By combining insurer expertise with employer-centric innovation, we’re empowering our clients to achieve greater operational excellence and improved employee experiences.”
About EIS
EIS is a leading SaaS core platform provider to the insurance industry and first choice for ambitious insurers building the customer-centric, data-driven ecosystems of tomorrow. With EIS OneSuite™, our open, API-rich, event-driven platform, we enable insurers to break free from inefficient, inflexible legacy systems and siloed organizational design, and enter a world where technology drives peak operational efficiency, self-sufficiency, and world-class customer service.
Digital by design, EIS OneSuite operates seamlessly across any line of business and supports any insurance product, whether the infrastructure is cloud-native, on-premises or hybrid. Its built-in adaptability enables insurers to enter new markets, launch innovative products, and create engaging customer experiences, all while reducing costs, combating fraud, and accelerating their journey to intelligent automation and growth.
Headquartered in San Francisco, EIS supports some of today’s most ambitious insurers globally. For more information, visit www.eisgroup.com.
About AbsenceSoft
AbsenceSoft is a leading provider of leave and accommodations management SaaS solutions. We deliver scalable, easy-to-use, and configurable software to easily and efficiently manage 200+ statutory policies like FMLA, ADA, and PWFA. Our software streamlines and automates leave and accommodations processes, enabling compliance with federal and state regulations while elevating the employee experience. Built by leave professionals, for leave professionals, we are widely recognized for our top-tier customer service and robust customer community engagement. Learn more at absencesoft.com.