Improving Leave Experiences for Every Program: Insourced, Outsourced, and Everything in Between

Hiring, retention, and burnout continue to be major challenges for HR, and all three are closely tied to how employees experience leave. Whether your program is managed in-house, by a TPA, or through a hybrid approach, the core issue remains the same. Employees expect more support, and HR teams are under growing pressure to deliver a better experience. According to our latest report, 57% of HR leaders reported an increase in leave requests this year. Poor leave experiences are prompting employees to leave their jobs, while a well-managed process can strengthen motivation, loyalty, and performance. This session will explore what employees want from their leave experience, how HR teams are adapting, and where there are opportunities to improve outcomes across any leave program.

What you’ll learn:

• What employees are saying about their leave experience, and how it influences retention and engagement
• Why outdated processes are creating compliance risks and making it harder to support employees
• How HR teams are cutting administrative workload while improving consistency and communication
• Practical ways to modernize your leave program using better workflows, tools, and visibility