Improving Every Step of Your Organization’s Interactive Process

Give your employees an easy, discrete way to request workplace accommodations under the ADA and the PWFA. Open a case in seconds and follow the guided steps in our EEOC-compliant interactive process. Track and report on usage, cost, and more.

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Helping You Stay Compliant and Manage More Requests

Created by HR leaders, AbsenceSoft was built to give HR teams a better way to manage accommodations. With AbsenceSoft, you can automate and streamline the administrative tasks involved with the interactive process. Centrally store every note, medical certification, decision, and communication. Give your team more time to deliver a personalized, supportive accommodations experience to boost productivity across your organization.

Don’t Let Accommodations Requests Fall Through the Cracks

A recent employee survey found major compliance risks with accommodations processes

73%

of employees did not know everything they needed to request an accommodation

45% 


did not fully complete the interactive process with HR for their accommodation request

36% 

waited longer than a month to hear back about their request, or never heard back at all

Download the Accommodations in the Workplace Report >

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Going from a paper-based system to AbsenceSoft really made a world of difference with regards to the automation and organization.

Anthony Lemke

Leave of Absence Manager, Michigan State University

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A Modern Accommodations Platform for Every Workforce

A Consistent, Equitable Experience

With accommodations requests increasing every year, you need a solution that keeps your interactive process consistent across similarly situated employees. By transforming your processes into workflows, you make sure every employee gets the same personalized, supportive experience each time they request a workplace accommodation.

Automate the Interactive Process

Our in-house compliance experts have developed an automated, EEOC-compliant interactive process that makes it much faster and easier to complete. Intake requests and kick off the interactive process in minutes or have employees request an accommodation through the self-service portal, and start the process automatically.

Accommodations Reporting and Insights

Get a real-time, comprehensive snapshot of your accommodations program at any time. View dashboards and run reports with all of your accommodations-related data. Learn how many requests are being made, the average duration of employee accommodations, the types of accommodations provided, and more.

Your Partner for Leave and Accommodations Success

From implementation to customer success, our team is by your side every step of the way.

Proven Implementation

Our team has been successfully implementing solutions at scale for more than ten years. No matter how complex your workforce is, our team has the skills and experience to modernize your programs.

Support & Success

We don’t outsource or offshore our support. We provide seasoned, expert technical support when you need it. We also assign team members to check in regularly to ensure the ongoing success of your program. 

Community & Education

We know that in many ways, our customers can be the best source of support for each other. Our customers gather in our exclusive community filled with educational events, forums, tech tips, and more.

Learn About Leave and Accommodations Management

Webinar Replays

Accommodating Depression and Anxiety in the Workplace

Webinar Replays

Accommodating Neurodiversity in the Modern Workplace​

Reports and Guides

Accommodations in the Workplace Report