The Three Pillars of Exceptional Employee Leave and Accommodations Experiences

Great employee experience during leave and accommodations is never the result of a single solution. It takes people, process, and technology working together in the right way, shaped to fit your unique workforce. Join Seth Turner, Founder and Senior Advisor at AbsenceSoft, and Ayanna Pierce, Vice President of Benefits and Absence Management at Mercy Health, as they explore how to weave these three pillars together to create personalized experiences that meet employees where they are during life’s most challenging moments. Drawing on the latest research from the 2026 Leave and Accommodations Employee Experience Report, they will examine why one-size-fits-all approaches consistently fall short, and how tools like intelligent automation and AI can help you tailor communication and support to match your workforce’s unique needs.

Key Takeaways:

• How leave and accommodations experiences directly impact motivation, loyalty, and retention
• How to identify gaps in your people, process, and technology model that create inconsistent employee experiences
• What today’s workforce wants when they request a leave or accommodation
• How to use intelligent automation to reduce administrative burden while keeping the experience personal and compliant